How many miles do you need to get an award ticket?
You can book your award ticket online by chossing your itinerary and entering your payment details. You will then receive under 72 hours an email of acceptation is you have enough miles on your account to take this reward. To book it, please log yourself into the dedicated envirnoment.
You can also fill out and sign your “bonus application” form and go to the nearest Royal Air Maroc office to pick up your bonus. Your bonus will be issued immediately upon handing in the form. Your account will be debited for the number of Miles corresponding to the bonus requested, according to the schedule in force at the date of application.
You bonus can be picked up by a third party provide he/she is in possession of an authorization for retrieval with your signature and photocopy of your Safar Flyer card.
Safar Flyer: book a Royal Air Maroc award ticket with its miles
Members of the Safar Flyer loyalty program of Royal Air Maroc can use the miles they have accumulated to obtain an award ticket on flights of the Moroccan public carrier.
What trip can you afford with your miles?
Safar Flyer miles can be exchanged for an award ticket on domestic and international flights marketed by Royal Air Maroc (flight number AT) and operated by Royal Air Maroc or RAM Express.
Flights marketed by Royal Air Maroc but operated by a different carrier through a codeshare agreement (Etihad, Iberia, Qatar Airways, Turkish Airlines) are excluded.
Members of the Safar Flyer loyalty program of Royal Air Maroc can use the miles they have accumulated to obtain an award ticket on flights of the Moroccan public carrier. We explain in detail how this reward works and how to benefit from it.
What trip can you afford with your miles?
Safar Flyer miles can be exchanged for an award ticket on domestic and international flights marketed by Royal Air Maroc (flight number AT) and operated by Royal Air Maroc or RAM Express.
Flights marketed by Royal Air Maroc but operated by a different carrier through a codeshare agreement (Etihad, Iberia, Qatar Airways, Turkish Airlines) are excluded.
The rules for creating a route allow:
– to book a one-way or return trip
– to choose a direct flight or a connection with a connection in Casablanca
– to obtain an open-jaw ticket (return flight from or to an airport different from the outward flight)
– to carry out a stopover (extended stop) without time limit in Casablanca, once in each direction.
The first requested award ticket can only be issued for the member himself or for a member of his family designated via Safar Family (who is not, however, obliged to travel with the member). The following tickets may be issued to any other traveler.
The award ticket includes the transport of cabin and hold baggage according to the same rules as for a standard ticket. When the passenger is a member, he also benefits from the additional excess granted according to his status in the Safar Flyer program.
How much does a Royal Air Maroc award ticket cost?
A scale by zones for point-to-point flights
Royal Air Maroc classifies each destination of its network in a geographical area:
| Zone | Countries included in the zone |
|---|---|
| Europe 1 | Spain, Portugal |
| Europe 2 | Germany, Belgium, Denmark, France, Italy, Norway, Netherlands, United Kingdom, Russia, Sweden, Switzerland, Turkey |
| Africa 1 | Algeria, Libya, Mauritania, Tunisia |
| Africa 2 | Benin, Burkina Faso, Cape Verde, Ivory Coast, Egypt, Gambia, Ghana, Guinea, Guinea-Bissau, Liberia, Mali, Niger, Nigeria, Senegal, Sierra Leone, Chad, Togo |
| Africa 3 | Angola, Cameroon, Central African Republic, Congo, Gabon, Equatorial Guinea, Kenya |
| Middle East | Saudi Arabia, Lebanon, Qatar |
| Americas | Brazil, Canada, United States |
A scale determines for each zone the number of Safar Flyer miles necessary to make a one-way trip between any airport in Morocco and a destination served by RAM in this zone:
| Itinerary | Economy class | Business class |
|---|---|---|
| Morocco (domestic route) | 4500 miles | 7500 miles |
| Morocco – zone Europe 1 | 7500 miles | 12500 miles |
| Morocco – zone Europe 2, Africa 1 | 12500 miles | 20000 miles |
| Morocco – zone Africa 2 | 20000 miles | 32500 miles |
| Morocco – zones Africa 3, Middle East, Americas | 25000 miles | 42500 miles |
A round trip costs twice as much as a one-way ticket.
In addition to the amount to be paid in miles, various taxes must be paid in hard currency. However, Royal Air Maroc does not apply any surcharge to award tickets.
For example, a return ticket Paris / Casablanca in economy class will be charged 25,000 miles and € 77.25.
The award ticket for an infant (- 2 years old) traveling on an adult’s lap costs 10% of the miles required for the adult. A child (under 12) accompanied by an adult benefits from a 25% reduction on the scale. However, children traveling alone (UM) are not allowed to use a Safar Flyer award ticket.
Discount for connecting international flights
For connecting international flights through the Casablanca Mohamed V hub, the miles required for each segment must be added up.
But Safar Flyer offers 50% reduction on the number of miles in the shortest segment.
After discount, 52,500 miles instead of 65,000 will for example be necessary for a return trip Paris / Dakar in economy class:
6,250 miles for the flight from Paris to Casablanca (half of the Morocco – Europe 2 scale)
20,000 miles for the flight from Casablanca to Dakar (Morocco – Africa 2 scale)
20,000 miles for the flight from Dakar to Casablanca (Morocco – Africa 2 scale)
6250 miles for the flight from Casablanca to Paris (half of the Morocco – Europe 2 scale).
This reduction mitigates the negative effects of zoning on some roads and makes others competitive.
Domestic flights without additional miles
A domestic flight pre-routing or continuing an international flight does not require additional miles. A Paris / Casablanca flight followed by a Casablanca / Marrakech flight costs the same number of miles as a direct Paris / Marrakech flight.
As the duration of a stopover in Casablanca is not limited, it is possible to space out connecting flights during a stay in the economic capital of the Shereefian kingdom before reaching the Moroccan province or abroad.
Book an award ticket
An award ticket can be booked on the Royal Air Maroc website up to 4 hours before take-off. The booking engine allows you to purchase a one-way or round trip, direct flight or same-day connection in Casablanca. The issue of the plane ticket is immediate after payment.
On the other hand, for a multi-destination ticket (open-jaw) or for a long stopover in Casablanca (stopover), you must contact the Royal Air Maroc call center.
Flexibility of the award ticket
Royal Air Maroc award tickets are valid for 12 months from the date of issue. During this period, they can be modified or canceled.
Is this ticket editable?
The conditions for changing the date or time of a flight vary depending on the status of the Safar Flyer member:
| Status | Before the departure of the booked flight | After the departure of the reserved flight (no show) |
|---|---|---|
| Safar Flyer Blue | 1st modification: free Following changes: 1,500 miles per direction | 4000 miles |
| Safar Flyer Silver | 1st modification: free Following changes: 1000 miles per direction | 4000 miles |
| Safar Flyer Gold | Free changes | 4000 miles |
No modification is possible on the internet. You must contact the call center or visit an agency of the company.
A change of route or of the identity of the passenger is a cancellation.
Cancellation and refund
Royal Air Maroc award tickets are refundable (miles and taxes) when the request is submitted before the departure of the first flight. In the event of a no show (no-show at check-in) or partial use of the award ticket, only taxes will be refunded.
It is important to remember that an award ticket obtained during a promotion may be subject to specific modification, cancellation and refund rules.
